1. Anseel, F., Lievens, F., Schollaert, E., & Choragwicka, B. (2010). Response rates in organizational science, 1995–2008: A meta-analytic review and guidelines for survey researchers. Journal of Business Psychology., 25, 335–349. https://doi.org/10.1007/s10869-010-9157-6
2. Baatard, G. (2012). A technical guide to effective and accessible web surveys. The Electronic Journal of Business Research Methods., 10(2), 101–109. available online at www.ejbrm.com.
3. Batterton, K. A., & Hale, K. N. (2017). The Likert scale what it is and how to use it. Phalanx, 50(2), 32–39.
4. Conway, P. M., Høgh, A., Balducci, C., & Ebbesen, D. K. (2021). Workplace bullying and mental health. Pathways of Job-Related Negative Behaviour, 101–128.
5. Croasmun, J. T., & Ostrom, L. (2011). Using Likert-type scales in the social sciences. Journal of Adult Education, 40(1), 19–22.