Author:
Khomsi Mohamed Reda,Delorme Karl,Martin-Colonna Cyril
Abstract
AbstractWhereas the search for information when starting to plan a trip is generally perceived as enjoyable, families with a disabled child may associate this step with anxiety and stress. This is due to a lack of information and poor consideration of disabled children’s needs in most tourist websites, making it difficult for such families to find answers to their questions. In this context, the present research attempts to understand the online travel planning process of families with a child with a disability in order to propose solutions adapted to these families’ needs.
Funder
International Federation of IT and Travel Tourism
Publisher
Springer International Publishing
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