1. Becker, W., Kunz, C., & Mayer, B. (2009). Shared service center: Konzeption und Implementierung in internationalen Konzernen. Kohlhammer.
2. Bunyaratavej, K., Doh, J., Hahn, E. D., Lewin, A. Y., & Massini, S. (2011). Conceptual issues in services offshoring research: A multidisciplinary review. Group & Organization Management, 36(1), 70–102.
3. Caratti, S., Perrin, B., & Scully, G. (2016). An accounting firm perspective of offshoring. In J. Kotlarsky, I. Oshri, & L. P. Willcocks (Eds.), Shared services and outsourcing: A contemporary outlook: 10th global sourcing workshop 2016, Val d’Isère, France, February 16-19, 2016, Revised Selected Papers (pp. 137–165). Springer International Publishing.
4. EY. (2013). Delivering tomorrow’s companies today: How global business services can transform your business. Retrieved from https://webforms.ey.com/gl/en/services/advisory/delivering-tomorrows-companies-today%2D%2D-the-cfo-perspective%2D%2D-at-a-glance
5. EY. (2015a). Digitizing global business services: The future of Global Business Services.