Development of a Decision Support System for Helpdesk-Service Based on the Processor for Natural Language Text Classification

Author:

Biryukova E. D.,Mironov A. S.

Publisher

Springer Nature Switzerland

Reference20 articles.

1. Benjamin Bengfort, Rebecca Bilbro, Tony Ojeda: Applied text analysis with python. Enabling Language-Aware Data Products with Machine Learning. O’REILY (2018)

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3. Xiang Zhang, Junbo Zhao, Yann LeCun: Character-level convolutional networks for text classification. Proc. Neural Inform. Processing Systems Conf. (NIPS 2015). Montreal, Canada (2015)

4. Ko, B., Choi, D., Choi, C., Choi, J., Kim, P.: Document classification through building specified N-Gram. 2012 Sixth International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing, Palermo, Italy, pp. 171–176 (2012)

5. Mishra, A., Vishwakarma, S.: Analysis of TF-IDF model and its variant for document retrieval. 2015 International Conference on Computational Intelligence and Communication Networks (CICN), Jabalpur, India, pp. 772–776 (2015)

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