Author:
Dutra Danilo Lima,Ribeiro Carla,dos Santos Simone C.,Santoro Flávia M.
Publisher
Springer Nature Switzerland
Reference27 articles.
1. Adamides, E.D., Karacapilidis, N.: A knowledge centred framework for collaborative business process modelling. Bus. Process. Manag. J. 12(5), 557–575 (2006)
2. Antunes, P., Simões, D., Carriço, L., Pino, J.A.: An end-user approach to business process modeling. J. Netw. Comput. Appl. 36(6), 1466–1479 (2013)
3. Baldam, R., Valle, R., Rozenfeld, H.: Gerenciamento de processos de negócio - BPM: uma referência para implantação prática. Elsevier, Rio de Janeiro (2014). (in Portuguese)
4. Brown, T.: Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation. Harper Business, New York (2009)
5. Dumas, M., Rosa, M.L., Mendling, J., Reijers, H.: Fundamentals of Business Process Management. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-662-56509-4