1. Bamford, B. (2017, January 19). Viewpoints: Fears for Safety in Unstaffed Libraries. Manchester Evening News, p. 22.
2. Bibliotechca. (2018). Open+ by Bibliotechca. Retrieved from https://www.bibliotheca.com/wp-content/uploads/2018/03/G-LBBR1147NA_001_open_plus_tri-fold_brochure_web_LR.pdf
3. Brophy, P. (1997). The SELF Project: An Investigation into the Provision of Self-service Facilities for Library Users. Vine, 27(1), 8–13.
4. Butters, A. (2007). Automating Library Processes: Achieving Success with Self Service Loans and Returns. Australasian Public Libraries and Information Services, 20(1), 34.
5. Chang, H. H., & Chang, C. S. (2008). An Assessment of Technology-based Service Encounters & Network Security on the E-health Care Systems of Medical Centers in Taiwan. BMC Health Services Research, 8(1), 87.