Attitudes Towards Online Social Interactions and Technology in the Offering of Help During the COVID-19 Pandemic-Reference-Cited by-同舟云学术

Attitudes Towards Online Social Interactions and Technology in the Offering of Help During the COVID-19 Pandemic

Published:2022 Issue: Volume: Page:267-276
ISSN:2367-3370
Container-title:Digital Interaction and Machine Intelligence
language:
Short-container-title:

Author:

Górska Gabriela,Maciantowicz Oliwia,Pawlak Malgorzata,Wojnarowska Olga

Abstract

AbstractAs the COVID-19 pandemic confined millions across the globe to their homes, technology proved an indispensable tool that allowed humanity to sustain many aspects of everyday life, including social behaviours. In compliance with quarantine restrictions, communities were unable to support each other in the usual manner; simultaneously, the demand for such support grew, owing to the difficult circumstances. This study (N = 196) explores whether technology enabled or hindered this specific type of social interaction – helping others. We discovered that General Online Social Interaction Propensity correlated positively with helping – although it demonstrated stronger correlations with online support. The Technology Adoption Propensity IndexOptimismandProficiencysubscales failed to correlate significantly with helping and onlyVulnerabilitysubscale showed significant correlation. In conclusion, both GOSIP and TAPVulnerabilityare valid predictors of proneness to offer help online. We suggest considering various personality predispositions may help to maximize the effectiveness of online helping.

Publisher

Springer International Publishing

Link

https://link.springer.com/content/pdf/10.1007/978-3-031-11432-8_27

Reference29 articles.

1. Website of the Republic of Poland. Wprowadzamy stan epidemii w Polsce (2020). https://www.gov.pl/web/koronawirus/wprowadzamy-stan-epidemii-w-polsce. Accessed 8 Sept 2020

2. Puto, K.: 7 doskonałych internetowych inicjatyw na czas pandemii (2020). https://krytykapolityczna.pl/felietony/kaja-puto/epidemia-koronawirus-organizujemy-sie/. Accessed 12 Sep 2020

3. Nowak, M.K.: Solidarność jak wirus. Rośnie w tempie wykładniczym. “Widzialna ręka” ma ponad 150 lokalnych grup (2020). https://oko.press/widzialna-reka-ma-juz-ponad-150-lokalnych-grup/. Accessed 12 Sept 2020

4. Jemielniak, D., Przegalinska, A.: Collaborative Society. MIT Press, Cambridge 18 February 2020

5. Bailey, A.A.: Factors promoting social CRM: A conceptual model of the impact of personality and social media characteristics. Int. J. Cust. Relat. Mark. Manage. (IJCRMM). 6(3), 48–69 (2015)