Building Trust for Better Crisis Communication: Lessons for Leadership Development

Author:

Belasen Alan,Eisenberg Barry

Publisher

Springer International Publishing

Reference69 articles.

1. Adams, J. B., Dust, S. B., & Piccolo, R. F. (2013). Approaches to minimize choking under pressure. In A. J. DuBrin (Ed.), Handbook of research on crisis leadership in organizations (pp. 23–44). Edward Elgar Publishing.

2. Arendt, C., LaFleche, M., & Limperopulos, M. A. (2017). A qualitative meta-analysis of apologyia, image repair, and crisis communication: Implications for theory and practice. Public Relations Review, 43(3), 517–526.

3. Axelrod, R.H. (2017). Leadership and Self-Confidence. In Marques J., Dhiman S. (eds) Leadership Today. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-31036-7_17

4. Belasen, A., & Frank, N. M. (2010). A peek through the lens of the competing values framework: What managers communicate and how. The Atlantic Journal of Communication, 18, 280–296.

5. Belasen, A. (2016). Deception and failure: Mitigating leader-centric behaviors. In A. Belasen & R. Toma (Eds.), Confronting Corruption in Business: Trusted Leadership, Civic Engagement (pp. 183–216). Routledge.

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