Hospitality and Personality Development: Technical and Human Excellence

Author:

Osondu Akunna,Garcia Pia K.

Publisher

Springer International Publishing

Reference18 articles.

1. Aristotle. (1995). Nicomachean ethics. In J. Barnes (Ed.), The complete works of Aristotle: The revised Oxford translation, 2 vols. Princeton University Press.

2. Annas, J. (2006). Virtue ethics. In D. Copp (Ed.), The Oxford handbook of ethical theory (pp. 515–536). Oxford University Press.

3. Avrane-Chopard, J., Potter, J., & Muhlmann, D. (2019). How to develop soft skills. McKinsley Global Institute. https://www.mckinsey.com/business-functions/organization/our-insights/the-organization-blog/how-to-develop-soft-skills

4. Dondi, M., Klier, J., Panier, F., & Schubert, J. (2021). Defining the skills citizens will need in the future of work. McKinsey Global Institute. https://www.mckinsey.com/Industries/Public-and-Social-Sector/Our-Insights/Defining-the-skills-citizens-will-need-in-the-future-world-of-work

5. EHL Insights. (2021a). Hospitality skills: Foundation for high emotional intelligence. EHL Insights: Ecole hôtelière de Lausanne. https://hospitalityinsights.ehl.edu/hospitality-skills-emotional-intelligence

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