Servitization View
Author:
Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-18687-5_2
Reference51 articles.
1. Anderson, J. C., & Narus, J. A. (2003). Selectively pursuing more of your customer’s business. MIT Sloan Management Review, 44(3), 42.
2. Anderson, L., Ostrom, A. L., Corus, C., Fisk, R. P., Gallan, A. S., Giraldo, M., & Williams, J. D. (2013). Transformative service research: An agenda for the future. Journal of Business Research, 66(8), 1203–1210.
3. Baines, T. S., Lightfoot, H. W., Benedettini, O., & Kay, J. M. (2009). The servitization of manufacturing: A review of literature and reflection on future challenges. Journal of Manufacturing Technology Management, 20(5), 547–567. https://doi.org/10.1108/17410380910960984
4. Baines, T. S., Lightfoot, H., Benedettini, O., Whitney, D., & Kay, J. M. (2010). The adoption of servitization strategies by UK-based manufacturers. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 224(5), 815–829.
5. Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A., Greenough, R., Peppard, J., & Wilson, H. (2007). State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221(10), 1543–1552. https://doi.org/10.1243/09544054JEM858
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