Digital Storytelling to Share Service Experiences and Find Insights into Health Care

Author:

Alhonsuo Mira,Sarantou Melanie,Miettinen Satu

Publisher

Springer International Publishing

Reference33 articles.

1. Aguirre, M., Agudelo, N., & Romm, J. (2016). Facilitating generative emergence within large-scale networks: Unpacking six dimensions of design practice. In Jones, P. (Ed.), Proceedings of Relating Systems Thinking and Design (RSD5), October 13–15, 2016 Symposium, Peter Jones, OCAD University, Toronto, Canada.

2. Alhonsuo, M., Sarantou, M., Hookway, S., Miettinen, S., & Motus, M. (2020). Participation of healthcare representatives in health-related design sprints [Conference session]. In The 6th International Conference on Design Creativity (ICDC 2020), 26–28 August, 2020. Oulu, Finland: University of Oulu.

3. Bate, P., & Robert, G. (2007). Bringing user experience to healthcare improvement: The concepts, methods and practices of experience-based design. Abingdon, UK: Radcliffe Publishing.

4. Bloom, P. (2017). Against empathy: The case for rational compassion. New York City, United States: Random House.

5. Bowen, S., McSeveny, K., Lockley, E., Wolstenholme, D., Cobb, M., & Dearden, A. (2013). How was it for you? Experiences of participatory design in the UK health service. CoDesign, 9(4), 230–246. https://doi.org/10.1080/15710882.2013.846384.

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