The Journey Towards Successful Application of Maintenance 4.0 and Service Management 4.0
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Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-030-96794-9_13
Reference39 articles.
1. Kans M, Ingwald A (2016) Business model development towards service management 4.0. Procedia CIRP 47:489–494
2. Kans M, Ingwald A (2016) A framework for business model development for reaching service management 4.0. J Maint Eng 1:398–407
3. Braun EL, Pereira GM, Sellitto MA, Borchardt M (2017) Value co-creation in maintenance services: case study in the mechanical industry. Bus Process Manag J 23(5):984–999
4. EN 13306 (2010) Maintenance - Maintenance terminology
5. Kans M (2013) IT practices within maintenance from a systems perspective: study of IT utilisation within firms in Sweden. J Manuf Tech Manage 24:768–791
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