Applying a Combination Model of Knowledge Management and Visitor Relationship Management in the Study of the Visitors of Historical Museum

Author:

Hsu Mei-Yun,Ting I-Hsien

Publisher

Springer Nature Switzerland

Reference14 articles.

1. Annis, A.: The Museum as a staging ground for symbolic action. Mus. Int. 38(3), 151–168, 168–171 (1986)

2. Bitgood, S., Shettel, H.: An overview of visitor studies. J. Mus. Educ. 21(3), 6–10 (1996)

3. Falk: A framework for diversifying museum audience. Mus. News 77(5), 36–39, 61 (1998)

4. Falk, J.H., Dierking, L.D.: Lessons Without Limit: How Free-Choice Learning is Transforming Education, p. 189. Altamira Press, Walnut Creek (2002)

5. Hein, G.: Learning in the Museum, p. 3. Routledge, London (1998)

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