What is a Smart Service?
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Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-14391-5_13
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3. Anke, J., Poeppelbuss, J., Alt, R.: It takes more than two to tango: identifying roles and patterns in multi-actor smart service innovation. Schmalenbach Bus. Rev. 72(4), 599–634 (2020). https://doi.org/10.1007/s41464-020-00101-2
4. Beverungen, D., Breidbach, C.F., Poeppelbuss, J., Tuunainen, V.K.: Smart service systems: an interdisciplinary perspective. Inf. Syst. J. 29(6), 1201–1206 (2019). https://doi.org/10.1111/isj.12275
5. Beverungen, D., Kundisch, D., Wünderlich, N.: Transforming into a platform provider: strategic options for industrial smart service providers. J. Serv. Manage. 32(4), 507–532 (2021). https://doi.org/10.1108/JOSM-03-2020-0066
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