Structure for the Implementation and Control of Robotic Process Automation Projects

Author:

Patrício Leonel Filipe Santos,de Sousa Costa Carlos Roberto,Fernandes Lucas Pimenta,Varela Maria Leonilde Rocha

Publisher

Springer Nature Switzerland

Reference28 articles.

1. Brown, C.V.: The IT organization of the future. In: Competing in the Information Age: Align in the Sand: Second Edition (2003)

2. Almeida, A.P.: Boas práticas de gestão de serviços de ti com o uso de ferramentas automatizadas no gerenciamento de ativos de ti. Datacenter: projeto, operação e serviços-UnisulVirtual (2017). https://repositorio.animaeducacao.com.br/handle/ANIMA/4022

3. Herm, L.V.: A framework for implementing robotic process automation projects. Inf. Syst. E-bus. Manag. (2022)

4. Lecture Notes in Business Information Processing;H Leopold,2018

5. Hallikainen, P., Bekkhus, R., Pan, S.L.: How OpusCapita used internal RPA capabilities to offer services to clients. MIS Q. Exec. 17, 41–52 (2018)

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