Humanoid Social Robots and the Reconfiguration of Customer Service

Author:

Volpe Gabriella,Schulte-Althoff Matthias,Dillmann David,Maurer Emmanuelle,Niedenzu Yannic,Schließer Philipp,Fürstenau Daniel

Publisher

Springer International Publishing

Reference44 articles.

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4. Deming, D.: The Robots are Coming. Prepare for Trouble. The New York Times. https://www.nytimes.com/2020/01/30/business/artificial-intelligence-robots-retail.html. Accessed 14 May 2020

5. Mukai, T., et al.: Development of a nursing-care assistant robot RIBA that can lift a human in its arms. In: 2010 IEEE/RSJ International Conference on Intelligent Robots and Systems (2010)

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