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2. Birkerts, Sven, “Grand Delusion,” New York Times Book Review 81, no. 2 (1998): p. 7, January 25, 1998. https://archive.nytimes.com/www.nytimes.com/books/98/01/25/reviews/980125.25birkert.html.
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4. Bousfield, Derek, Impoliteness in Interaction. (Pragmatics & Beyond New Series 167). (Amsterdam: John Benjamins Publishing Company, 2008a).
5. Brown, Penelope and Stephen C. Levinson, Politeness: Some Universals in Language Usage. (Cambridge: Cambridge University Press, [1978] 1987).