Benchmarking the User eXperience and Usability of Online Social Networks: Proposal of an Evaluation Framework

Author:

Regalado FranciscoORCID,Mealha ÓscarORCID,Santos CarlosORCID,Veloso Ana IsabelORCID

Publisher

Springer Nature Switzerland

Reference29 articles.

1. Castells, M.: The internet galaxy: reflexions on the internet, business, and society. Oxford University Press (2002). https://doi.org/10.1093/ACPROF:OSO/9780199255771.001.0001

2. PORDATA: Indivíduos com 16 e mais anos que utilizam computador e Internet em % do total de indivíduos: por grupo etário. https://www.pordata.pt/Portugal/Indiv%c3%adduos+com+16+e+mais+anos+que+utilizam+computador+e+Internet+em+percentagem+do+total+de+indiv%c3%adduos+por+grupo+et%c3%a1rio-1139, (Accessed 29 May 2022)

3. Faverio, M.: Share of those 65 and older who are tech users has grown in the past decade - Pew Research Center (2022)

4. Pew Research Center: Use of online platforms, apps varies – sometimes widely – by demographic group, https://www.pewresearch.org/internet/2021/04/07/social-media-use-in-2021/pi_2021-04-07_social-media_0-03/, (Accessed 01 June 2022)

5. Pew Research Center: Social Media Fact Sheet. https://www.pewresearch.org/internet/fact-sheet/social-media/, (Accessed 01 June 2022)

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