1. The hospital tyrants and their victims, the nurses: what doctors say of the oppression of young women in these institutions. New York Times. 22 August 1909.
2. The Joint Commission. Sentinel event alert: behaviors that undermine a culture of safety. 2008. https://www.jointcommission.org/-/media/tjc/documents/resources/patient-safety-topics/sentinel-event/sea-40-intimidating-disruptive-behaviors-final2.pdf
3. The Joint Commission. Bullying has no place in healthcare. 2016. https://www.jointcommission.org/-/media/tjc/newsletters/quick-safety-issue-24-june-2016-6-2-21-update.pdf
4. The Joint Commission. New and revised workplace violence prevention requirements. 2021. https://www.jointcommission.org/standards/prepublication-standards/new-and-revised-workplace-violence-prevention-requirements/
5. Kile D, Eaton M, deValpine M, Gilbert R. The effects of education and cognitive rehearsal in managing nurse-to-nurse incivility: a pilot study. J Nurs Manag. 2019;27:543–52.