1. Abu Qaaud, F., Al-Shoura, M., & Al-Hawary, S. I. (2011). The impact of the service marketing mix in the service quality of health services from the viewpoint of patients in government hospitals in Amman “a field study.” Abhath Al-Yarmouk, 27(1B), 417–441.
2. Aburayya, A., Alshurideh, M., Al Marzouqi, A., Al Diabat, O., Alfarsi, A., Suson, R., ... & Alzarouni, A. (2020). Critical success factors affecting the implementation of TQM in public hospitals: A case study in UAE Hospitals. Systematic Reviews in Pharmacy, 11(10), 230–242.
3. Agha, K., Alzoubi, H. M., & Alshurideh, M. T. (2021, June). Measuring reliability and validity instruments of technologically driven cognitive intrusion towards work-life balance. In The International Conference on Artificial Intelligence and Computer Vision (pp. 601–614). Springer.
4. Aiken, L. H., Clarke, S. P., & Sloane, D. M. (2002). Hospital staffing, organization, and quality of care: Cross-national findings. International Journal for Quality in Health Care, 14(1), 5–14.
5. Alameeri, K., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The effect of work environment happiness on employee leadership. In International Conference on Advanced Intelligent Systems and Informatics (pp. 668–680). Springer.