Exploring the Impact of Explainability on Trust and Acceptance of Conversational Agents – A Wizard of Oz Study-Reference-Cited by-同舟云学术

Exploring the Impact of Explainability on Trust and Acceptance of Conversational Agents – A Wizard of Oz Study

Published:2024 Issue: Volume: Page:199-218
ISSN:0302-9743
Container-title:Lecture Notes in Computer Science
language:en
Short-container-title:

Author:

Joshi Rutuja^ORCID,Graefe Julia^ORCID,Kraus Michael^ORCID,Bengler Klaus^ORCID

Publisher

Springer Nature Switzerland

Link

https://link.springer.com/content/pdf/10.1007/978-3-031-60606-9_12

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3. Amershi, S., et al.: Guidelines for human-AI interaction. In: Brewster, S., Fitzpatrick, G., Cox, A., Kostakos, V. (eds.) Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, New York, NY, USA, pp. 1–13. ACM (2019). https://doi.org/10.1145/3290605.3300233, https://www.microsoft.com/en-us/research/uploads/prod/2019/01/Guidelines-for-Human-AI-Interaction-camera-ready.pdf

4. Angelov, P.P., Soares, E.A., Jiang, R., Arnold, N.I., Atkinson, P.M.: Explainable artificial intelligence: an analytical review. Wiley Interdisc. Rev. Data Min. Knowl. Discov. 11(5), e1424 (2021). https://doi.org/10.1002/widm.1424, https://wires.onlinelibrary.wiley.com/doi/pdf/10.1002/widm.1424

5. Arbeitsgemeinschaft Verbrauchs- und Medienanalyse: Den markt im blick. ba- sisinformationen für fundierte mediaentscheidungen: Vuma touchpoints 2022