Smart Tourism Cities’ Competitiveness Index: A Conceptual Model

Abstract

AbstractAs smart tourism cities are becoming a blur boundary between residents and tourists at a spatial place (e.g., urban city or destination), innovation and technologies should be integrated with tourism applications and urban infrastructure. The idea of smart tourism cities is generated as incorporating tourism business or tourism context into everyday life, opening up opportunities in daily life and travel. We need to explore a possible concept of smart tourism cities and how urban cities can play a role of the duality emphasizing on the blurring boundaries and allowing both residents and travelers to co-create the value of the urban cities’ competitiveness name as ‘smart tourism cities.’ This study aims to develop a competitiveness evaluation index for sustaining urban cities through tourism.