Say Aye to AI: Customer Acceptance and Intention to Use Service Robots in the Hospitality Industry-Reference-Cited by-同舟云学术

Say Aye to AI: Customer Acceptance and Intention to Use Service Robots in the Hospitality Industry

Published:2022-10-23 Issue: Volume: Page:83-92
ISSN:2367-3370
Container-title:International Conference on Information Systems and Intelligent Applications
language:
Short-container-title:

Author:

Zulfakar Zufara Arneeda^ORCID,Rahim Fitriya Abdul^ORCID,Yat David Ng Ching^ORCID,Mun Lam Hon,Cham Tat-Huei^ORCID

Publisher

Springer International Publishing

Link

https://link.springer.com/content/pdf/10.1007/978-3-031-16865-9_7

Reference39 articles.

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3. Samala N, Katkam BS, Bellamkonda RS, Rodriguez RV (2020) Impact of AI and robotics in the tourism sector: a critical insight. J Tour Futures 8:73–87

4. World Travel & Tourism Council, Economic Impact Reports, https://wttc.org/Research/Economic-Impact. Accessed 2 May 2022

5. Travel Channel, 10 hotels that have robot employees, https://www.travelchannel.com/interests/gear-and-gadgets/photos/10-hotels-that-are-using-robots. Accessed 2 May 2022

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