1. Langley GJ, Moen RD, Nolan KM, Nolan TW, Norman CL, Provost LP. The improvement guide: a practical approach to enhancing organizational performance. 2nd ed. San Francisco: Jossey-Bass Publishers; 2009.
2. McLean HS, Carriker C, Bordley WC. Good to great: quality-improvement initiative increases and sustains pediatric health care worker hand hygiene compliance. Hosp Pediatr. 2017;7(4):189–96.
3. Ogrinc GS. Joint commission resources Inc., Institute for Healthcare Improvement. Fundamentals of health care improvement: a guide to improving your patient’s care. 2nd ed. Oak Brook Terrace/Cambridge, MA: Joint Commission; Institute for Healthcare Improvement; 2012.
4. Perla RJ, Provost LP, Parry GJ. Seven propositions of the science of improvement: exploring foundations. Qual Manag Health Care. 2013;22(3):170–86.
5. Provost LP, Murray SK. The health care data guide: learning from data for improvement. 1st ed. San Francisco: Jossey-Bass; 2011.