Website Evaluation Frameworks: A Review of the Hospitality and Tourism Field from 1996 to 2019

Author:

Qi Shanshan

Publisher

Springer International Publishing

Reference92 articles.

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3. Akincilar A, Dagdeviren M (2014) A hybrid multi-criteria decision-making model to evaluate hotel websites. Int J Hosp Manag 36(3):263–271

4. Ali F (2016) Hotel website quality, perceived flow, customer satisfaction and purchase intention. J Hosp Tour Technol 7(2):213–228

5. Aluri A, Slevitch L, Larzelere R (2015) The effectiveness of embedded social media on hotel websites and the importance of social interactions and return on engagement. Int J Contemp Hosp Manag 27(4):670–689

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