The Implementation of a Performance Management System in the Banking Industry. Case Study OTP Bank Romania

Author:

Ioanid Alexandra,Oprea Alexandru Cornel

Publisher

Springer Nature Switzerland

Reference11 articles.

1. Zhang, Y., Li, L.: Study on balanced scorecard of commercial bank in performance management system. In: Proceedings of the International Symposium on Web Information Systems and Applications. Academy Publisher (2009)

2. Camilleri, M.A.: Using the balanced scorecard as a performance management tool in higher education. Manag. Educ. 35(1), 10–21 (2021)

3. Conteh, S.B., Yuan, Y.: The impact of high performance work system on employee service performance: the role of organizational support and organizational identification. Int. J. Product. Perform. Manag. 71(7), 2841–2864 (2022)

4. Aguinis, H., Burgi-Tian, J.: Talent management challenges during COVID-19 and beyond: performance management to the rescue. BRQ Bus. Res. Q. 24(3), 233–240 (2021)

5. Vahdat, S.: The role of IT-based technologies on the management of human resources in the COVID-19 era. Kybernetes 51(6), 2065–2088 (2022)

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