Digitalization Impact Evaluation Model: A Case Study

Author:

Heikka Juhani,Heikkinen Sanna,Iivari Marika,Koivumäki Timo

Publisher

Springer Nature Switzerland

Reference51 articles.

1. Aistrich, M.: Is it worth trying to measure impact? (2014). https://www.sitra.fi/en/articles/it-worth-trying-measure-impact/. Accessed 10 Apr 2024

2. Amagoh, F.: Perspectives on organizational change: systems and complexity theories. Innov. J. Public Sect. Innov. J. 13(3), 1–14 (2008)

3. Ashurst, C., Doherty, N., Peppard, J.: Improving the impact of IT development projects: the benefits realization capability model. Eur. J. Inf. Syst. 17(4), 352–370 (2008)

4. Axelos: ITIL Foundation, ITIL 4 edition. The Stationery Office (2020)

5. Axelos: ITIL Practitioner Guidance. The Stationery Office, GBR (2016)

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