Design Criteria of Public E-Services

Author:

Hübl Burcu Ferlengez,Šepeľová Lucia

Publisher

Springer International Publishing

Reference104 articles.

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2. Lu, J., Zhang, G.: Cost benefit factor analysis in e-services. Int. J. Serv. Ind. Manag. 14, 570–595 (2003)

3. Rostlinger, A., Croholm, S.: Design criteria for public e-services. In: ECIS 2008 Proceedings (2009)

4. Leach, A.: E-government: exploring the use of technology to deliver public services. In: The Guardian (2014). Retrieved from: https://www.theguardian.com/global-development-professionals-network/2014/jun/09/e-governance-technology-public-services-development. Accessed 16 June 2021

5. Gant, J.P.: Electronic Government for Developing Countries. ICT Applications and Cybersecurity Division Policies and Strategies (2008). Department ITU Telecommunication Development Sector, pp 1–59

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1. A Framework for Public eServices Transparency;International Journal of Electronic Government Research;2023-02-10

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