Enhancing Public e-Service Delivery: Recognizing and Meeting User Needs of Youngsters in Estonia

Author:

Ruus Marili,Pappel Ingrid,Tsap Valentyna,Draheim Dirk

Publisher

Springer International Publishing

Reference25 articles.

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2. Board of innovation: Scoping Canvas. https://www.boardofinnovation.com/tools/scoping-canvas/ . Accessed 12 Dec 2018

3. Carter, L., Bélanger, F.: The utilization of e-government services: citizen trust, innovation and acceptance factors. Inf. Syst. J. 15, 5–25 (2005)

4. Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: User acceptance of computer technology: a comparison of two theoretical models. Manag. Sci. 35, 982–1003 (1989)

5. Estonian Information System Authority. https://ria.ee/ . Accessed 04 Dec 2018

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