Conceptualizing User Interface Satisfaction in the Touch 'n Go E-Wallet Mobile Application
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Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-55911-2_28
Reference18 articles.
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2. Alomari, H.W., Ramasamy, V., Kiper, J.D., Potvin, G.: A User Interface (UI) and User eXperience (UX) evaluation framework for cyberlearning environments in computer science and software engineering education. Heliyon 6(5), e03917 (2020). https://doi.org/10.1016/j.heliyon.2020.e03917
3. Amin, M.: Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty. Int. J. Bank Mark. 34(3), 280–306 (2016). https://doi.org/10.1108/IJBM-10-2014-0139
4. Bin Ahmad Izaidin, M.D.: Touch n Go e-Wallet: the new payment style existed when COVID-19 hits. Int. J. Account. Finance Asia Pasific 5(3), 107–116 (2022). https://doi.org/10.32535/ijafap.v5i3.1933
5. Budiarani, V.H., Maulidan, R., Setianto, D.P., Widayanti, I.: The Kano Model: how the pandemic influences customer satisfaction with digital wallet services in Indonesia. J. Indones. Econ. Bus. 36(1), 62–82 (2021). https://doi.org/10.22146/jieb.59879
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