Author:
Alharethi Salman,Gani Abdullah,Othman Mohd Khalit
Abstract
Abstract
Emergency services are essential and any person may require these services at some point in their lives. Emergency services are run by complex management and consist of many different parts. It is essential to establish effective procedures to ensure that patients are treated in a timely fashion. By obtaining real-time information, it is expected that intelligent decisions would be made. Hence, thorough analytics of problems concerning appropriate operational effective management, would help prevent patient dissatisfaction in the future. Mapping studies are utilized to configure and explore a research theme, whereas systematic reviews are utilized to combine proofs. The use of improvement strategies and quality measurements of the health care industry, specifically in emergency departments, are essential to value patients’ level of satisfaction and the quality of the service provided based on patients’ experience. This paper explores and creates momentum with all the methodologies utilized by researchers from 2010 and beyond with the stress on patient fulfillment in the emergency services segment.
Publisher
Springer International Publishing
Reference33 articles.
1. Petersen, K., Vakkalanka, S., Kuzniarz, L.: Guidelines for conducting systematic mapping studies in software engineering: an update. Inf. Softw. Technol. 64, 1–18 (2015)
2. Lim, M., Nye, T., Bowen, J., Hurley, J., Goeree, R., Tarride, J.: Mathematical modeling: the case of emergency department waiting times. Int. J. Technol. Assess. Health Care 28(2), 93–109 (2012)
3. Elberzhager, F., Münch, J., Nha, V.: A systematic mapping study on the combination of static and dynamic quality assurance techniques. Inf. Softw. Technol. 54(1), 1–15 (2012)
4. Paz, F., Pow-Sang, J.: A systematic mapping review of usability evaluation methods for software development process. Int. J. Softw. Eng. Appl. 10(1), 165–178 (2016)
5. Petersen, K., Feldt, R., Mujtaba, S., Mattsson, M.: Systematic mapping studies in software engineering. Eur. Assoc. Sci. Editors 8(26), 68–77 (2008)
Cited by
5 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Ambulance Transfer and Emergency Department Processing: Modelling and Simulation;Operational Management in Emergency Healthcare;2020-10-22
2. Decades Trend of Emergency Department System Operations;Operational Management in Emergency Healthcare;2020-10-22
3. Conclusion;Operational Management in Emergency Healthcare;2020-10-22
4. Towards Emergency Systems Engineering: A Background;Operational Management in Emergency Healthcare;2020-10-22
5. Introduction;Operational Management in Emergency Healthcare;2020-10-22