Public Services Innovation Through Gamification. From Concept to Implementation

Author:

Frisiello Antonella,Chiesa Mario,Contreras-Espinosa Ruth S.,Eguia-Gomez Jose Luis

Publisher

Springer International Publishing

Reference19 articles.

1. Bartle, R.: Hearts, clubs, diamonds, spades: players who suit MUDs. J. Online Environ. 1(1) (1996)

2. Blanco, A., Contreras-Espinosa, R.S., Solé-Casals, J.: Clustering users to determine the most suitable gamification elements. Sensors (1) (2021)

3. Chou, Y.-K.: Actionable gamification: beyond points, badges and leaderboards. Octalysis media: fremont. CA. Int. J. Organ. (18), 137–144 (2016)

4. Cicero, S., Heikkilä, S.: New Foundations of Platform-Ecosystem Thinking (2020). https://app.boundaryless.io/app/uploads/2021/08/013_NewFoundationsOfPlatfom-EcosystemThinking_WP_BL_1-0_2021_08.pdf.pdf. Accessed 21 Apr 2022

5. Contreras-Espinosa, R.S., Blanco-M.A.: A literature review of e-government services with gamification elements. Int. J. Public Adm., 1–17 (2021)

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