Case 9: Stressed and Demotivated Public Servants… Looking for a (Motivational) Miracle at Paywell Agency

Author:

De Simone S.,Giustiniano L.,Pinna R.

Publisher

Springer International Publishing

Reference18 articles.

1. AIS – American Institute of Stress. (2013). Workplace stress causes and consequences. Available at: http://www.stress.org/workplace-stress-causes-and-consequences/. Accessed 4 Aug 2015.

2. Alonso, P., & Lewis, G. B. (2001). Public service motivation and job performance evidence from the federal sector. The American Review of Public Administration, 31(4), 363–380.

3. Balducci, C., Fraccaroli, F., & Schaufeli, W. B. (2010). Psychometric properties of the Italian version of the Utrecht work engagement scale (UWES-9). European Journal of Psychological Assessment, 26(2), 143–149.

4. Baldwin, J. N., & Farley, Q. A. (2001). Comparing the public and private sectors in the United States: A review of the empirical research. Public Administration and Public Policy, 94, 119–130.

5. Cooper, C. L., Dewe, P. J., & O’Driscoll, M. P. (2001). Organizational stress: A review and critique of theory, research, and applications. Thousand Oaks: Sage.

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