Adaptable Churn Prediction Pipeline for Hybrid Business Model Using Deep Neural Networks and Gradient Boosting
Author:
Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-66431-1_35
Reference20 articles.
1. Bharadwaj, S., Anil, B.S., Gowra, P.S.: Customer churn prediction in mobile networks using logistic regression and multilayer perceptron (MLP). IEEE conference publication | IEEE xplore (2018)
2. Chen, K., Hu, Y.-H., Hsieh, Y.-C.: Predicting customer churn from valuable b2b customers in the logistics industry: a case study. Inf. Syst. e-Bus. Manag. 13, 475–494 (2014)
3. Figalist, I., Elsner, C., Bosch, J., Olsson, H.: Customer churn prediction in b2b contexts. In: International Conference on Software Business 2019 (2019)
4. Gattermann-Itschert, T., Thonemann, U.W.: Proactive customer retention management in a non-contractual b2b setting based on churn prediction with random forests. Ind. Mark. Manag. 107, 134–147 (2022)
5. Shobana, J., Gangadhar, Ch., Arora, R.K., Renjith, P.N., Bamini, J., Chincholkar, D.Y.: E-commerce customer churn prevention using machine learning-based business intelligence strategy. Meas.: Sens. 27, 100728 (2023)
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