On the Need of Functional Priority and Failure Risk Assessment to Optimize Human Resource Allocation in Public Service Organizations

Author:

Santhiapillai F. P.,Chandima Ratnayake R. M.

Publisher

Springer International Publishing

Reference19 articles.

1. George, M.L.: Lean Six Sigma for Service. The McGraw-Hill Company (2003)

2. Liker, J.K.: The Toyota Way: 14 Management Principles From the World`s Greatest Manufacturer, pp. 3–289. McGraw Hill (2004)

3. Womack, J.P., Jones, D.T., Roos, D.: The Machine that Changed the World, p. 352. Free Press (1991)

4. Arias, M., et al.: Human resource allocation in business process management and process mining: a systematic mapping study. Manag. Decis. 56(2), 376–405 (2018)

5. Callan, T., Nolan, B., Walsh, J.R.: The economic crisis, public sector pay and the income distribution. Res. Labor Econ. 32(32), 207–225 (2011)

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