1. WHO Health Systems Service Delivery. Retrieved from https://www.who.int/healthsystems/topics/delivery/en/
2. Kaipio, J., Lääveri, T., Hyppönen, H., Vainiomäki, S., Reponen, J., Kushniruk, A., et al. (2017). Usability problems do not heal by themselves: National survey on physicians’ experiences with EHRs in Finland. International Journal of Medical Informatics, 97, 266–281.
3. Kaipio, J., Kuusisto, A., Hyppönen, H., Heponiemi, T., & Lääveri, T. (2019). Physicians’ and nurses’ experiences on EHR usability: Comparison between the professional groups by employment sector and system brand. International Journal of Medical Informatics, 134, 104018.
4. McLane, S. (2005). Designing an EMR planning process based on staff attitudes toward and opinions about computers in healthcare. Computers, Informatics, Nursing, 23(2), 85–92.
5. Topaz, M., Ronquillo, C., Peltonen, L. M., Pruinelli, L., Sarmiento, R. F., Badger, M. K., et al. (2016). Nurse informaticians report low satisfaction and multi-level concerns with electronic health records: Results from an international survey. American Medical Informatics Association Annual Symposium Proceedings, 2016, 2016–2025.