Publisher
Springer International Publishing
Reference31 articles.
1. Analoui, F. (2009). Challenges of successful reform: An international perspective. The Journal of Management Development, 28(6), 489–494.
2. Research in Public Policy Analysis and Management;KA Andersen,2006
3. Ayeni, V. (2002). Public sector reform in developing countries: A handbook of Commonwealth experiences. London: Commonwealth Secretariat.
4. Brysland, A., & Curry, A. (2001). Service improvements in public services using SERVQUAL. Managing Service Quality, 11(6), 389–401.
5. Budd, L. (2007). Post-bureaucracy and reanimating public governance: A discourse and practice of continuity? International Journal of Public Sector Management, 20(6), 531–547.