Author:
Sadki T.,Jalal C.,Nmili M.
Publisher
Springer Nature Switzerland
Reference14 articles.
1. Cooper, R.: When lean enterprise collide: competing through confrontation” . Harvard Business School Press (1995)
2. Chen, X.-Y.: Using the balanced scorecard to measure Chinese and Japanese hospital performance. Int. J. Health Care Qual. Assur., 19 (4), 339–350 (2006)
3. Deryl Northcott, T.M.: Using the balanced scorecard to managent performance in public sector organizations: Issues and challenges. Int. J. Public Sect. Manag. 25(3), 166–191 (2012)
4. Emmanuel, N., Enwere, J.E.: Balanced scorecards as a tool for developing patient-centered pharmacy services. Hosp. Pharm., 49–58 (2014)
5. Gonzalez-Laporte, C.: Recherche-action participative, collaborative, intervention... Quelles explicitations? . LabexITEM (2014)