Understanding Chatbot End-Users to Improve Their Design: Antecedents of Trust, Adoption Motivations, and Expectations
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Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-61281-7_13
Reference23 articles.
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3. Lecture Notes in Computer Science;PB Brandtzaeg,2017
4. Brandtzaeg, P. B., Følstad, A.:Chatbots: changing user needs and motivations. Interactions 25(5), 38–43 (2018)
5. Chen, J., Guo, F., Ren, Z., Li, M., Ham, J.: Effects of anthropomorphic design cues of chatbots on users’ perception and visual behaviors. Int. J. Hum.-Comput. Interact. 1–19 (2023)
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