Reverse Knowledge Transfer in Service Industry, Towards a New Taxonomy of Service Centers
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Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-19560-0_56
Reference39 articles.
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3. Polese, F., Payne, A., Frow, P., Sarno, D., Nenonen, S.: Emergence and phase transitions in service ecosystems. J. Bus. Res. 127, 25–34 (2021). https://doi.org/10.1016/j.jbusres.2020.11.067
4. Gummesson, E., Mele, C., Polese, F.: Complexity and viability in service ecosystems. Mark. Theory 19(1), 3–7 (2019). https://doi.org/10.1177/1470593118774201
5. Malik, R., Visvizi, A., Troisi, O., Grimaldi, M.: Smart services in smart cities: insights from science mapping analysis. Sustainability 14(11), 6506 (2022). https://doi.org/10.3390/su14116506
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