1. Adams, K. M. (2015). Understandability, usability, robustness and survivability. Nonfunctional requirements in systems analysis and design (pp. 201–220), Heidelberg.
2. Baskerville, R., & Pries-Heje, J. (2010). Explanatory design theory. Business and Information Systems Engineering, 2(5), 271–282.
3. Batra, D., & Srinivasan, A. (1992). A review and analysis of the usability of data management environments. International Journal of Man-Machine Studies, 36(3), 395–417.
4. Dadashnia, S., Niesen, T., Fettke, P., & Loos, P. (2016a). Towards a real-time usability improvement framework based on process mining and big data for business information systems. Tagungsband Multikonferenz Wirtschaftsinformatik (MKWI-16), Ilmenau, Germany.
5. Dadashnia, S., Niesen, T., Hake, P., Fettke, P., Mehdiyev, N., & Evermann, J. (2016b). Identification of distinct usage patterns and prediction of customer behavior. In Sixth International Business Process Intelligence Challenge (BPIC’16) located at BPI Workshop/BPM 2016, Rio de Janeiro, Brazil.