Digital Transformation in the Indian Service Sector: Benefits, Challenges and Future Implications

Author:

Kulshrestha Ambika,Kulshrestha Sandeep,Efthymiou Leonidas,Ktoridou Despo

Publisher

Springer International Publishing

Reference40 articles.

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2. Ambrosio, F., Ruckert, D., & Weiss, C. (2020). Who Is Prepared for the New Digital Age? Evidence from the EIB Investment Survey [online]. European Investment Bank, 2019. [cit. 2021-14-06]. Available at: https://1url.cz/jKHgO

3. Batiz-Lazo, B., Efthymiou, L., & Davies, K. (2022). The Spread of Artificial Intelligence and Its Impact on Employment: Evidence from the Banking and Accounting Sectors. In A. Thrassou, D. Vrontis, L. Efthymiou, Y. Weber, S. M. R. Shams, & E. Tsoukatos (Eds.), Business Advancement Through Technology Volume II. Palgrave Studies in Cross-Disciplinary Business Research, In Association with EuroMed Academy of Business. Palgrave Macmillan. https://doi.org/10.1007/978-3-031-07765-4_7

4. Bharadwaj, A., El Sawy, O. A., Pavlou, P., & Venkatraman, N. (2013). Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37, 471–482.

5. Bhattarai, D. (2020). A Detailed Summary of Digital Transformation from McKinsey. Online at https://www.lftechnology.com/blog/digital-transformation/digital-transformation-mckinsey/. Accessed 18 Dec 2022.

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