1. Abdullah, O. Y. (1993). Human resource development: The key towards a developed and industrialized society. In A. S. A. Hamid (Ed.), Malaysia’s vision 2020: Understanding the concept (pp. 315–326). Pelanduk Publications.
2. Barratt, M., Choi, T. Y., & Li, M. (2011). Qualitative case studies in operations management: Trend, research outcomes, and future research implications. Journal of Operations Management, 29, 329–342.
3. Bessant, J., & Rush, H. (1995). Building bridges for innovation: The role of consultants in technology transfer. Research Policy, 24(1), 97–114.
4. Bryant, K., Lombardo, L., Healy, M., Bopage, L., & Hartshom, S. (1996). Australian business innovation. A strategic analysis. Measures of Science and Innovation 5, Canberra.
5. Boeije, H. (2010). Analysis in qualitative research. Sage.