Corporate Social Responsibility and Customer Loyalty from a Literary Perspective-Reference-Cited by-同舟云学术

Corporate Social Responsibility and Customer Loyalty from a Literary Perspective

Published:2024 Issue: Volume: Page:1083-1094
ISSN:2198-4182
Container-title:Studies in Systems, Decision and Control
language:en
Short-container-title:

Author:

Alghizzawi Mahmoud^ORCID,Al Shibly Motteh S.^ORCID,Ezmigna Abd Alrahman Ratib^ORCID,Shahwan Yousef^ORCID,Binsaddig Ruaa

Publisher

Springer Nature Switzerland

Link

https://link.springer.com/content/pdf/10.1007/978-3-031-56586-1_79

Reference71 articles.

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2. El-Adly, M.I.: Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty. J. Retail. Consum. Serv. 50, 322–332 (2019)

3. Habes, M., Alghizzawi, M., Elareshi, M., Ziani, A., Qudah, M., Al Hammadi, M.M.: E-marketing and customers’ bank loyalty enhancement: Jordanians’ perspectives. In: Hamdan, A., Shoaib, H.M., Alareeni, B., Hamdan, R. (eds.) The implementation of smart technologies for business success and sustainability, pp. 37–47. Springer, Cham (2023)

4. Budur, T., Poturak, M.: Employee performance and customer loyalty: mediation effect of customer satisfaction. Middle East J. Manag. 8(5), 453–474 (2021)

5. Samar, R., Mustafa, O.M.M., Malek, A., Mahmoud, A.: The post-adoption behavior of internet banking users through the eyes of self-determination theory and expectation confirmation model. J. Enterp. Inf. Manag. (2021). https://doi.org/10.1108/JEIM-04-2020-0156