“Every System Is Perfectly Designed to Get the Results It Gets”

Author:

Schulman Joseph

Publisher

Springer International Publishing

Reference15 articles.

1. Conway E, Batalden P. Like Magic? (“Every system is perfectly designed…”). Institute for Healthcare Improvement. 2015. http://www.ihi.org/communities/blogs/origin-of-every-system-is-perfectly-designed-quote. Accessed 30 June 2020.

2. Institute for Healthcare Improvement. 2020. http://www.ihi.org/. Accessed 10 Sept 2020.

3. Lidwell W, Holden K, Butler J. Universal principles of design. Gloucester: Rockport Publishers, Inc.; 2003.

4. Norman DA. The design of everyday things. New York: Currency Doubleday; 1988.

5. Committe on Quality of Health Care in America IoM. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press; 2001.

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