Opportunities and Challenges of AI-Driven Customer Service

Author:

Chaturvedi Rijul,Verma Sanjeev

Publisher

Springer International Publishing

Cited by 14 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Exploring AI technology and consumer behavior in retail interactions;Journal of Consumer Behaviour;2024-09-02

2. Leveraging Artificial Intelligence in Service Marketing to Enhance Electronic Word of Mouth (eWOM);Advances in Hospitality, Tourism, and the Services Industry;2024-07-26

3. The Impact of Artificial Intelligence on Improving Efficiency in Service and Implementing Best Practices in Service Marketing;Advances in Hospitality, Tourism, and the Services Industry;2024-07-26

4. A New Era of Engagement and Satisfaction;Advances in Hospitality, Tourism, and the Services Industry;2024-07-26

5. Enhancing Guest Loyalty in the Hotel Industry Through Artificial Intelligence-Drive Personalization;Advances in Hospitality, Tourism, and the Services Industry;2024-07-12

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