Dynamics of User Behavior and Business Sustainability of Cellular SIM Card Services in Indonesia: Among the Determinants of Satisfaction and Switching Intentions

Author:

Christian MichaelORCID,Yulita HeniliaORCID,Sugiyanto Liem BambangORCID,Sunarno SunarnoORCID,Leonardo Michael ChristiantoORCID,Tommy

Publisher

Springer Nature Switzerland

Reference37 articles.

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2. Christian, M., Yulita, H., Indriyarti, E.R., Wibowo, S., Sunarno, S.: Determinants of COVID-19 mobile advertising acceptance among generation Z in Jabodetabek. In: Alareeni, B., Elgedawy, I. (eds). BT-AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises. Springer Nature Switzerland, Cham, pp. 37–47 (2024). https://doi.org/10.1007/978-3-031-42085-6_4

3. Christian, M., et al.: Generation YZ’s E-healthcare use factors distribution in COVID-19’s third year: a UTAUT modeling. J. Distrib. Sci. 21(7), 117–129 (2023). https://doi.org/10.15722/jds.21.07.202307.117

4. Christian, M., Yulita, H., Yuniarto, Y., Wibowo, S., Indriyarti, E.R., Sunarno, S.: Resistant to technology and digital banking behavior among Jakarta’s generation Z. Int. Conf. IT Innov. Knowl. Disc. (ITIKD) 2023, 1–6 (2023). https://doi.org/10.1109/ITIKD56332.2023.10099594

5. Christian, M., Yulita, H., Girsang, L.R., Wibowo, S., Indriyarti, E.R., Sunarno, S.: The impact of cashless payment in application-based transportation on Gen Z user behavior in Jakarta. Int. Conf. IT Innov. Knowl. Disc. (ITIKD) 2023, 1–6 (2023). https://doi.org/10.1109/ITIKD56332.2023.10100198

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