The Public Bureaucracy Under Digital Transformation
Author:
Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-67864-6_4
Reference20 articles.
1. Bovens, Mark, and Stavros Zouridis. 2002. From Street-Level to System-Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control. Public Administration Review 62 (2): 174–184. https://doi.org/10.1111/0033-3352.00168.
2. Buffat, Aurélien. 2015. Street-Level Bureaucracy and E-Government. Public Management Review 17 (1): 149–161. https://doi.org/10.1080/14719037.2013.771699.
3. Busch, Peter André, and Helle Zinner Henriksen. 2018. Digital Discretion: A Systematic Literature Review of ICT and Street-Level Discretion. Information Polity 23 (1): 3–28. https://doi.org/10.3233/IP-170050.
4. Cortellazzo, Laura, Elena Bruni, and Rita Zampieri. 2019. “The Role of Leadership in a Digitalized World: A Review.” Frontiers in Psychology 10, 1–21.
5. Cyert, Richard Michael, and James G. March. 1963. A Behavioral Theory of the Firm. Upper Saddle River, NJ: Prentice Hall/Pearson Education.
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