Realizing Appropriate Process Standardization – Basis for Effective Digital Transformation

Author:

Kirchmer Mathias

Publisher

Springer Nature Switzerland

Reference18 articles.

1. Münstermann, B., Eckhardt, A., Weitzel, T.: The performance impact of business process standardization: an empirical evaluation of the recruitment process. Bus. Process Manage. J. 16(1), 29–56 (2010). https://doi.org/10.1108/14637151011017930

2. Westerman, G., Bonnet, D., McAffee, A.: Leading Digital – Turning Technology into Business Transformation. Boston (2014)

3. Wikipedia (ed.): Standardization (2023). en.wikipedia.org/wiki/Standardization

4. Franz, P., Kirchmer, M.: Standardization and Harmonization of Business Processes – Enabling Agile Customer Service in a Digital World. BPM-D Publications, London, Philadelphia (2016)

5. Mintzberg, H.: The Structuring of Organizations. New York (1979)

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