1. Ewoh, A.I.E. (2013) Managing and valuing diversity: Challenges to public managers in the 21st century. Public Personnel Review, 42: 107–122.
2. Thomas, D.A., & Ely, R.J. (1996) Making differences matter: A new paradigm for managing diversity. Harvard Business Review, September–October: 79–90.
3. Ibid.
4. Ibid.
5. Sue, D.W., & Sue, D. (1990) Counseling the culturally different: Theory and practice. New York: John Wiley, p. 35.